The accepted payment methods are:

• Credit cards from the MasterCard, Visa, Maestro and Postpay circuits;
• Advance bank transfer;
• Paypal;
• ApplePay, GooglePay.

Once the GLS courier has taken custody of your order, you will receive an email containing a tracking code to follow its progress online.

Orders are shipped within two to three business days after payment, if the product is in stock.

If the item is not in stock and needs to be made on the spot, preparation may take two to seven days.

Once ready, delivery is made via GLS courier and takes two to three working days, depending on the destination.

Remember that our products are handmade and there are people behind an e-commerce, so be patient if it takes a few more days. Don't lose your good mood! 🌈

Once the GLS courier has taken custody of your order, you will receive an email with a link to manage your delivery. You can choose the date and time of delivery you prefer or select a collection point.

Once the GLS courier has taken custody of your order, you will receive an email with a link to manage your delivery. You can choose the date and time of delivery you prefer or select a collection point.

There is no minimum order when it comes to style. Buy one or a hundred! 💓

Our products are conceived and designed to be collected.

Yes, there is a dedicated product on the shop: 'CUSTOM'.

1️⃣ Write your sentence
2️⃣ Choose the color
3️⃣ Complete the order

For any doubts, contact us in the chat here on the site 🩷✨

Our products are made to order to best meet customer needs, so we try to avoid returns.

If you are not satisfied with the product, you can return it within 14 days of delivery and you can request a refund of the value of the product.

Return shipping costs are at your expense.

Only undamaged products can be returned.

Contact us within 14 days of receiving your package. We will decide together whether to produce a new Sparkle Mirror or proceed with a refund of the value of the product.

If the package is seriously damaged, it is important to take a photo of the outer packaging before opening it, sign with reservations and report the problem to us via email. This way, we can start a case with the courier. Only after documenting the damage, will it be possible to open the package and check whether the product is intact. This way, the courier will take responsibility for the damage and it will be possible to request compensation.